Frequently Asked Questions
Everything you need to know about shopping with threetimes.
What are your standard shipping times?
We typically process orders within 1-2 business days. Standard shipping usually takes 3-7 business days depending on your location within the continental United States.
What is your return policy?
We offer a 30-day return window for all unused items in their original packaging. Simply contact our support team to initiate a return and receive a prepaid shipping label.
How can I track my order?
Once your order ships, you will receive an email notification containing a tracking number and a link to monitor your package's progress in real-time.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as digital wallets including PayPal, Apple Pay, and Google Pay.
Do you offer international shipping?
Currently, threetimes ships to customers within the United States and Canada. We are working on expanding our logistics to support more international destinations soon.
How can I contact customer support?
Our dedicated support team is available via email at support@threetimes.com or through our live chat feature from Monday to Friday, 9 AM to 5 PM EST.